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Getting Started with Migration Marketplace as a Visa Applicant

Helpful guide of creating a visa applicant profile

Welcome to Migration Marketplace! We are excited to help you find your next visa opportunity in Australia. As a Visa Applicant, you have access to a marketplace of migration specialists across Australia. To get started, sign up or log in here and you will need to set up your profile.


Creating Your Profile

Setting up your profile is quick and easy. When logged in, you will see a progress bar on the screen, and your profile strength will increase as you complete your profile.

Here is a breakdown of the components to be completed:

  • Personal Information

  • Identity

  • Work Experience

  • Education

  • Licenses or Professional registrations

  • Specialist Skills

  • Languages

  • Preferences & Expectations

  • Video profile

  • Documents

Once your profile is complete, you can start browsing and booking consultations with migration specialists.


Finding a migration specialist

Once your profile is complete, you can browse Migration Marketplace and search for migration specialists.

You can search based on details such as:

  • location

  • area of practice

  • industry

  • specialist profile information

  • consultation availability

  • consultation fee

Each migration specialist profile may include:

Profile detail

Description

Specialist name

The migration specialist or business contact

Business name

The migration business or organisation

Location

The specialist’s office or service location

About section

Information about the specialist or business

Areas of practice

Visa categories or migration services they work with

Industries

Industries they commonly support

Rating or reviews

Feedback, if available

Consultation fee

The cost of the consultation

Availability

Available times for booking

Use this information to decide whether the specialist may be suitable for your needs.


Booking Consultations

Now that you've completed your profile, you are ready to freely browse the marketplace and find a migration specialist that is suitable for your needs.

1. Open the specialist profile

When you find a migration specialist you are interested in, open their profile.

Review their:

  • about information

  • areas of practice

  • industries

  • location

  • consultation fee

  • available booking option

2. Select Book a consultation

On the specialist profile, select Book a consultation. This will open the specialist’s consultation availability. The consultation page will show available dates and time slots.

3. Choose a date and time

Select a date from the calendar. Then choose an available consultation time. Consultations are usually shown as available time slots, such as 30-minute sessions.

4. Select Book now

Once you have chosen a suitable time, select Book now.

You will then be taken to the payment screen to complete the booking.

5. Complete payment

Review the consultation fee and payment details before confirming your booking.

Once payment is completed, your consultation booking will be created.


Review Booked Consultations

After booking a consultation, you can review the booking from your account. To view your consultations:

  1. Log in to your account.

  2. Select Migration from the left-hand menu.

Open the Consultations tab.

You will see information such as:

Field

Description

Migration specialist name

The specialist you booked with

Booking schedule

The date and time of your consultation

Fee / status

The consultation fee and payment status

Booking status

Whether the booking is upcoming, overdue, or completed

Outcome

The consultation outcome status

Action

Options to view or manage the booking

Feel free to contact the migration specialist through the integrated chat box within the booking. Use the message box to send relevant questions or information before the consultation.

You may want to ask about:

  • what documents to prepare

  • what topics will be covered

  • whether the specialist needs additional information

  • any questions about the consultation process

Avoid sending sensitive information unless you are comfortable doing so and understand how it will be used.


Rescheduling a consultation

If rescheduling is available, you may see a Reschedule option inside the consultation details page.

To reschedule:

  1. Open Migration.

  2. Go to Consultations.

  3. Open the relevant booking.

  4. Select Reschedule.

  5. Choose a new available date and time.

  6. Confirm the change.

If you cannot reschedule through the platform, contact the migration specialist or support for assistance.


Tips before your consultation

To get the most value from your consultation, prepare before the meeting.

You may want to have:

  • your passport details

  • current visa details, if applicable

  • visa grant notice, if applicable

  • resume

  • qualification documents

  • work experience details

  • English test results, if applicable

  • skills assessment documents, if applicable

  • questions you want to ask

  • details about your goals in Australia

The documents you need may depend on your situation and the type of advice you are seeking.


Troubleshooting

I cannot book a consultation

Check that you are logged in and that your profile has been created.

Also check that the migration specialist has available time slots. If no times are available, try another specialist or check again later.

I cannot find a suitable migration specialist

Try searching by different criteria, such as location, area of practice, or industry.

You can also review multiple profiles before deciding who to book with.

I have booked a consultation but cannot find the details

Go to Migration > Consultations to view your booked consultations.

Open the relevant booking to see the date, time, meeting link, status, and message area.

I cannot find the meeting link

Open your consultation booking from the Migration section.

The meeting link should appear in the booking details if it has been generated or provided.

I need to message the migration specialist

Open the consultation booking and use the message area to contact the specialist.

I need to change my consultation time

Open the booking and select Reschedule if the option is available.

If the option is not available, contact the migration specialist or support.


If you have any questions or need assistance with your profile, please don't hesitate to contact our customer support team via chatbot. We are here to help you succeed in your job search.

Thank you for choosing Migration Marketplace. We wish you all the best in your visa advice search!

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