Previously, admitting our notetaker into your Zoom call was all that was required for Wudpecker to capture your meeting.
As of today, Zoom has added some new requirements for meeting assistants like us.
We’re now required to ask the meeting host permission to capture your meeting in addition to asking to be let in from the waiting room.
What you need to know as the meeting host
Wudpecker will continue to ask to be admitted into your meeting as usual
Wudpecker will now also ask you, the meeting host, for permission to capture the meeting as soon as our assistant is let into the call
You must allow both in order for us to deliver meeting notes
What you need to know as a participant
Wudpecker will continue to ask to be admitted into your meeting as usual
Wudpecker will ask the host for permission to capture the meeting
The meeting host must allow both permissions in order for us to deliver meeting notes to you
It’s a good idea to let the host know that you’re trying to capture the meeting
What’s not changing
Google Meet and Teams still function normally.
Some common Zoom errors
Host is using the web client
One limitation of the Zoom web client is that it currently doesn't support prompting the host for local recording permission. This means that if the host is on the web client, the bot won't be able to prompt the host and record.
To fix this issue, the host should switch to using the Zoom Desktop app (on Windows, Mac, or Linux).
Host was not present
Sometimes a bot joins a meeting but is unable to record because it never asked for permission. In this case, this means the host was not present and thus was unable to grant recording permissions to the bot.
In general, if the meeting host does not show up to the call, the only way for the bot to get permission is through the Zoom API if the host has connected their account via OAuth. If it’s a common situation for the host to not show up, you may want to look into this flow so the bot is able to record in these circumstances.
The host's local recording setting is disabled
If the host's global local recording setting is disabled, the bot will fail to record.
How to fix: Host should enable their global user-level local recording setting in their Zoom user settings:
The host has disabled permitting participants to record locally
In this case, the host has their global local recording setting enabled, but they can't grant participants permission to record locally, which is needed for a bot to record.
How to fix: Host should enable this setting by checking the box labelled:
Advanced local recording settings > Hosts can give meeting participants permission to record locally **
The host has disabled requesting recording permission within the current call
If the host has the proper user-level recording settings set up properly on the Zoom website, but has disabled the option to allow participants to request local recording within the call, the bot will not be able to record.
How to fix: Host should enable this setting within the call:
