Application Services Manager Responsibilities
Lead a team of application developers, analysts, and support staff, providing guidance, support, and mentorship.
Develop and implement application strategies to support the company's business objectives.
Manage the full life cycle of application development and support projects, including requirements gathering, design, development, testing, deployment, and maintenance.
Collaborate with stakeholders to define project scopes, goals, and deliverables, ensuring alignment with business requirements.
Monitor and manage application performance, availability, and security, identifying and resolving issues in a timely manner.
Stay up to date with industry trends and best practices in application development and management, driving continuous improvement within the team.
Develop and maintain strong relationships with internal and external stakeholders, ensuring effective communication and collaboration.
Manage vendor relationships, including contract negotiation, performance evaluation, and issue resolution.
Prepare and manage the application services budget, ensuring proper allocation of resources and cost control.
Provide regular updates and reports to senior management on the performance and progress of application development projects.
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Application Services Manager Required Skills
Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
Solid understanding of application development methodologies, frameworks, and best practices.
Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong problem-solving and analytical skills, with the ability to quickly identify and resolve complex technical issues.
Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
Strong decision-making skills, with the ability to make informed choices in a fast-paced and dynamic environment.
Proficient in application development languages and technologies, such as Java, .NET, or Python.
Knowledge of database management systems and SQL.
Familiarity with application development tools and frameworks, such as Agile/Scrum, DevOps, and SDLC.
Strong customer service orientation, with the ability to build and maintain positive relationships with internal and external stakeholders.
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Required Qualifications
Bachelor's degree in computer science, information technology, or a related field. A master's degree is a plus.
Minimum of 5 years of experience in application development, with at least 2 years in a managerial or leadership role.
Proven track record of successfully managing application development and support projects.
Experience with enterprise-level application platforms and systems.
Strong knowledge of ITIL principles and IT service management.
Relevant certifications, such as PMI-ACP, ITIL Foundation, or PMP, are desirable.
Experience working in a regulated industry, such as healthcare or finance, is a plus.
Strong understanding of security and compliance requirements related to application development and management.