Responsibilities
Liaise with department managers, supervisors, and front-line staff to obtain a thorough understanding of their requirements from the HR department.
Implement and develop effective documentation to oversee the workforce, including performance development plans, absence review documents, annual leave monitoring, and other related documents.
Work with management and supervisors to effectively conduct investigations and write warnings relating to such for management to give out when misconduct is identified.
Sit in on exit interviews and create termination letters as required.
Assist with the management of payroll and ensure it runs smoothly.
Listen to and counsel team members across the business and assist with any grievances they may raise.
Ensure that all management and supervisors follow the company’s grievance policy and act within the guidelines.
Deal with legal matters such as threats to sue, and threats of the tribunal from ex-employees or current employees.
Ensure that the company culture is built and managed in line with the business's goals and mission statements.
Oversee the new hire process and ensure all employee information is kept up to date on the ATS system.
Assist with pay queries where required.
Provide counsel to staff members and deescalate issues as quickly as possible.
Provide reports and presentations on the overall performance of the HR department.
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Requirements
Bachelor’s degree or above in Human Resources, Business, or other related field, or equivalent work experience and education
Demonstrated experience working as an HR manager, Business Partner, or generalist role
Experience using recruitment databases and or ATS systems or other CRM software
Good knowledge and understanding of HR best practices and employment law
Excellent communication skills both written and verbal
Good organizational abilities and able to work to tight deadlines under pressure
Excellent interpersonal skills with the ability to influence and negotiate
Able to work without supervision and independently research leading new technologies and methods
Proficient with all Microsoft packages including, Excel, Word, and Outlook
Able to engage with people of all levels from directors to the front line staff
Solid understanding of employment law, grievance policies and procedures, and other HR-related policies