Responsibilities
Review the Company's treatment of employees and ensure it is consistent with the core business values, objectives, and mission statements.
Collaborating with both senior business stakeholders, department managers, and HR teams to develop and implement Employee Relations processes, procedures, and programs.
Listening to and handling employee complaints along with managing grievance procedures and facilitating counseling in conjunction with external partners where required.
Investigating, analyzing, and resolving complex and important employee relations issues in a timely and effective manner.
Collecting, understanding, and analyzing employee feedback across all levels of the business on a regular basis and revising programs and policies to generate more positive outcomes from all departments throughout the business.
Participating in and leading projects focused on continued employee relations improvement throughout the business.
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Requirements
Bachelor’s degree or above in Human Resources, Business, or other related field, or equivalent work experience and education
Demonstrated experience in employee relations in a corporate setting
Strong knowledge of HR policies & procedures and industry best practices
In-depth knowledge of employment legislation within the state/city of operation, as well as national employment legislation
Friendly and approachable demeanor
Excellent communication skills both written and verbal
Strong problem-solving skills
Excellent negotiation and people influencing abilities
Strong administrative capabilities with experience using HR business management software
Excellent interpersonal skills and ability to communicate with people from all levels
Able to work independently without supervision
Confident to independently research industry news, updates and keep up to date with sector best practices