If you're experiencing issues withdrawing your funds and seeing a message stating that you must complete a KYC (Know Your Customer) verification, this is due to security measures put in place to prevent fraud and ensure compliance with financial regulations.
Why Is KYC Required?
Your account has been flagged due to a significant deposit volume via credit card. The KYC verification is required to prevent credit card fraud and unauthorized transactions. This helps ensure the security of our platform and protects users from potential fraudulent activities.
What You Need to Do
To lift the restriction on your withdrawals, simply complete the KYC verification process. This typically involves submitting a valid government-issued ID and proof of address. Once your documents are verified, your withdrawal restrictions will be lifted, and you'll be able to withdraw without any hassle.
How Long Does It Take?
The KYC verification process is usually completed within a short timeframe, depending on the volume of requests. Our team strives to review and approve submissions as quickly as possible.
Apologies for the Inconvenience
We understand that this may be an unexpected inconvenience, but these measures are in place to protect both users and the platform from fraudulent activity. As soon as your KYC is completed, you will regain full access to withdrawals.
User Unable to Withdraw: KYC Verification Required
If you're experiencing issues withdrawing your funds and seeing a message stating that you must complete a KYC (Know Your Customer) verification, this is due to security measures put in place to prevent fraud and ensure compliance with financial regulations.
Why Is KYC Required?
Your account has been flagged due to a significant deposit volume via credit card. The KYC verification is required to prevent credit card fraud and unauthorized transactions. This helps ensure the security of our platform and protects users from potential fraudulent activities.
What You Need to Do
To lift the restriction on your withdrawals, simply complete the KYC verification process. This typically involves submitting a valid government-issued ID and proof of address. Once your documents are verified, your withdrawal restrictions will be lifted, and you'll be able to withdraw without any hassle.
How Long Does It Take?
The KYC verification process is usually completed within a short timeframe, depending on the volume of requests. Our team strives to review and approve submissions as quickly as possible.
Apologies for the Inconvenience
We understand that this may be an unexpected inconvenience, but these measures are in place to protect both users and the platform from fraudulent activity. As soon as your KYC is completed, you will regain full access to withdrawals.
If you have any further questions or need assistance with the verification process, feel free to contact our support team.