If you are an admin of your XOGO account, you can add new users or members. (To see what XOGO user's vs XOGO admins can do, see this article).
Method 1: Using XOGO Manager (Recommended)
Log in to https://manager.xogo.io
Navigate to Profile & Settings → Company
Select the Members option
Click Add New → Invite New User
Enter the user's information:
First name
Last name
Email address
Title
Click Invite
The invited user will receive an email with an invitation link
They must use the link to create their account within your company
Once sign-up is complete, they will appear under the "All Members" tab
Method 2: Using XOGO Admin Portal
Log in to https://admin.xogo.io using your XOGO Manager credentials
On the admin home page, click the link in the upper right corner to copy the invitation link
Share the invitation link with your colleagues via email or other communication method
They will click the link and fill out the sign-up form
A message will appear stating the company name is already in use, and they will be prompted to apply to join
You will receive an email requesting approval
Return to admin.xogo.io and navigate to Members → Pending Members
Click the Approve button under the Actions column and confirm
The new user will now appear under Members → All Members with access to your account
Removing Users:
Admins can remove users from either the Admin portal or Manager portal:
Navigate to Members → All Members
Use the "Remove User" option
Need Help?
If you have questions about user permissions or encounter difficulties adding users, contact our support team.