What is Xoko?

Xoko is a cloud based platform with a mission to make it easy for merchants to cost effectively implement powerful technology that allows them to better run, connect and grow their businesses.

How long does it take to set up Xoko?

Xoko is available at a one of cost of KES 60,000. For Xoko pro please share with us a description of your requirements and a member of our sales team who connect with you and review your needs.

How long does it take to set up Xoko?

It really depends on how many products you have and how busy you are. Some merchants complete the process within a couple of hours, but if you have tons of SKUs and not a lot of free time, it could take weeks.

We do understand that time IS money for entrepreneurs, so in order to make set-up as quick and painless as possible, we recommend that you prepare the attached CSV file before starting the process.

I have more than one store, will Xoko work for me?

Yes, indeed. Xoko works great for retailers with multiple locations and it makes it easy to manage your inventory, staff and customer information across all your stores. Do note that you will need additional registers for your other stores

I don’t like getting stuck if I have questions, can I reach support at any time?

We wouldn’t want you to get stuck either. Fortunately, Xoko support is available, 7 days a week.

Email and telephone support is free so you can send us a message or call us whenever you get stuck. You can also reach out to us via social media. Additionally, you can consult our Help Center any time to find the answer to your question.

What happens if internet connectivity goes down?

Even when your Internet goes down, Xoko will still be able to process sales. All functions can still be performed during Internet slow-down or a power outage. Once connectivity returns data will be synced with the back office.

Does Xoko integrate to an accounting Software?

Xoko works great with Xero online accounting. Data flows seamlessly between your POS and accounting software giving you greater insights into your business performance and eliminating the need for manual data entry. The integration is simple to set up and free to use, check out more information here.

What payment processing options does Xoko have?

Xoko is integrated to majority of payment options including Card payment and mobile money. All payment reconciliations are available on a single interface in our intuitive back office.

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