Overview

CSMonitor provides the system's administrator with remote access to the CS Interactive processes. Since these modules normally run on a PC in the server room, we may wish to monitor the operations from our desktop.

When configuring the CSFtp, CSSync and CSRouter modules we point each module to a common temporary working directory where the programs will save their individual logs and transaction records that can be viewed
using CSMonitor.

In addition to watching the local activity, CS Monitor will also watch the FTP site defined in CSFtp to ensure the site is operating properly. There are three separate FTP items monitored by CS Monitor. These include:

  • CS Monitor will watch "addressed" files sent to the ftp site to ensure they are downloaded. If you send files to a remote site and those files are still there long after the scheduled downloads, you may need to
    check the remote site to ensure the connections are still active and all is well.
  • CS Monitor will watch CSReporter content and can be used to re-download content that may have been deleted.
  • CS Monitor will also provide a directory listing of all files on your FTP site that may have been added outside of the CSFtp process. Again, this can be used to verify file transfers as well as to help keep the
    FTP site clean.

Configuration

CSFTP Temporary Working Directory
Enter the full path to the same directory configured as the temporary working directory in the CSFtp, CSSync and CSRouter modules.

Installation Directory
Enter the directory where CS Interactive is installed.

CSLive Newsroom Directory
If you are using Center Stage Live to receive remote copy from CSReporter, enter the
import directory assigned in CSLive.


Once entered, exit the program and re-start to open and access the various processes. Please note: the items are shown in reverse sequence with the
last process performed as the first in the list.

CSMonitor Tabs

CSFtp items reported in CSMonitor are as of the last update. Items may be reported as still on the site when they have been downloaded since the last update. Please wait 2 consecutive updates or force an update to get the latest information.


Transfer Status
This tab will display a list of all files that have been sent to the FTP site and have not been downloaded.

CSFtp Log
This tab will display the CSFtp log.

CSReporter Notices
This tab will display a list of all CSReporter notices received in the last 3 days. To re-download a notice, select it in the list and click the Re-Download command (only shows in this tab).

Access Errors
This tab will display a list of CSReporter Notices that are not authorized for this location. Use this area to check and if necessary, re-issue access codes.

FTP Directory
This tab will display a list of all files on the FTP site as of the last scheduled CSFtp update.

CSSync Log
This tab will display the CSSync log.

CSRouter
This tab will display the CSRouter Log.

Transfers
This tab will display a list of all files uploaded and downloaded via CSFtp in the last 3 days. This information is also used by CSSync to date stamp files updated by CSFtp.

CSMonitor Tools

CSMonitor is also used to add and update your CS Interactive license, remove workstations from a license and to verify the CSSync status of a local directory.

Upgrade CSFtp
When you have received your PIN from your CS Interactive sales rep, run and configure CS Monitor. Select Update CSFtp from the tools menu and enter the PIN number.

Remove Workstation
If you wish to transfer a license from one workstation to another, you will need to remove the workstation currently licensed for CS Interactive. Once removed, you will have an available license for another workstation.

File Verification
When using updating directories as files change we may, on occasion, get out of sync. Using CSMonitor in conjunction with CSSync, we can compare directories and create an update file to replace the missing files. This will require the following procedures:

Verify Files

  1. At the Host or CSSync site, run the CSSync Directory List from the tools menu.
  2. CSFtp, E-Mail or copy the CSSYNC.DIR file created in the process to our Temporary working directory defined in the CSMonitor configuration at the Remote site.
  3. Run CSMonitor and select File Verification from the tools menu.
  4. Browse to, or enter the location where these files should be located.
  5. Click Start.

Update List
If any files are missing, you may manually enter them in CSSync at the Host site or if there are several files missing, you may use the export function to create a text file containing a list of the missing files.

  1. Use the export command to create the text file.
  2. CSFtp, E-Mail or copy the text file back to the Host site.
  3. Run CSSync and use the File Selection command from the file menu.
  4. Click Import and select this file.
  5. When loaded, click Copy to resend the files.
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