The most common error is that CSRDS is not configured for Dynamic PS. Most FM RDS\RBDS receivers only display the PS (Program Service Name) as a static 8 character display and either do not support Radio Text or you have to push a button to see it. Without setting Dynamic PS, the radio text does not appear on these receivers, which is reported as Not Working.
In CSRDS, select Properties from the tools menu and select the RDS\RBDS Tab. Check the Use Dynamic PS option and set the Dynamic PS Static Message. ( Call Letters and Frequency eg: PALM-FM 103.9 or slogan Classic Rock 103.9 The Hawk). Click OK to save the settings. When the confirmation window is displayed, Click “Yes” to return to the main window and click F5-Start to put CSRDS back on-line.