XREX maintains a deposit and withdrawal policy to ensure compliance and security of customers‘ assets. This policy enforces both deposit and withdrawal limitations based on the customer's account status upon completing identity verification. Notably, only customers who have been approved for identity verification are allowed to deposit or withdraw with us, both for Fiat money and Cryptocurrency. Unverified customers are not allowed to deposit, withdraw, or send and receive BitCheck.

The KGI Bank and Far Eastern Bank mentioned in the table below are custodians partnered with XREX. If you would like to know how to switch custodians, please read this article: What is a Custodian?

*Annual period starts from 1 January to 31 December (UTC+0) of the current year.

Please note that the above amounts represent the maximum limits for TWD deposits and withdrawals on the XREX platform. However, each custodian may have its own specific limits, so please refer to the information displayed on the app when using it.

If you complete XREX identity verification on or after June 28, 2025, when you add a TWD account using Far Eastern International Bank (hereinafter referred to as FEIB) as the custodian bank, the FEIB TWD Entry Limit outlined below will apply, in accordance with the deposit rules of our partner bank.

If you wish to upgrade to the standard user limit, you must meet the following criteria. Once the requirements are fulfilled, the upgraded limit will take effect at 2:00 PM on the 1st day of the following month (Actual effective time may vary depending on the processing time of our custodian bank):

Please note:

The system will perform a settlement at the end of each month. If you meet the criteria for a limit upgrade, your limit will be automatically updated on the 1st of the following month without any additional action required.

If the criteria are not met, the FEIB TWD Entry Limit will continue to apply after the 31-day period ends.

Finally, Far Eastern Bank is one of XREX’s custodian banks. However, when conducting New Taiwan Dollar (TWD) transactions through this custodian, you may also link accounts from other banks.

If you completed XREX identity verification on or before June 27, 2025, you will be subject to the FEIB TWD Entry Limit above for 31 days after passing identity verification. After 31 days, your limit will automatically be upgraded to the standard user limit without any further action needed.

*Annual period starts from 1 January to 31 December (UTC+0) of the current year.

*Daily period calculation for the FEIB TWD Entry Limit is based on Taiwan Time, from 00:00 to 23:59 (UTC+8).

*Please note that the above amounts represent the maximum limits for TWD deposits and withdrawals on XREX. However, each custodian may have its own specific limits, so please refer to the information displayed on the XREX app when using it.