" Let's face it.. unfortunately, malicious attacks happen all around us - all the time - in government, organizations, and there are no signs that hackers and cybercriminals are slowing down. Wouldn't you want to do everything you could to improve your online account security?

Two-Factor Authentication (2FA) is an important security measure that serves to protect your account from being compromised. It is an extra layer of protection that certainly enhances your immunity and safety in a world filled with many criminal actors.

With 2FA activated, even if someone knows your password, they won't be able to log into your account or execute sensible operations like:

  • Adding bank accounts

  • Withdrawing digital assets to external wallets

  • Withdrawing fiat money assets to undesired bank accounts

Overall, it helps protect against security threats that target users' passwords and accounts, adding an extra layer of protection to further assure the safety of your valuable assets.

In other words, we highly recommend that you enable 2FA - How to enable 2FA?

Require assistance?

If you have any questions or experiencing trouble with your 2FA, please use the intercom chat on the upper right corner of the XREX app or the intercom chat on the bottom left corner of the XREX web. XREX staff will always be there for you.

No longer able to access your 2FA?

If you have lost your phone and are no longer able to use the 2FA code to sign in, please use the live chat (or email us at support@xrex.io) to contact our customer support team. We'll make sure you get the assistance you need.

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