Notification preferences are personal to your user account. You can choose both the events you care about and the channels Yada should use.
Open notification settings
Open Settings in the left navigation.
Select Notifications.
Change the event and channel switches you want.
Select Save Changes.
AI and Inbox notifications
Control alerts for AI replies, cases where AI does not reply, SMS replies, messages that need approval, and new webchat messages. Depending on the event, channels can include in-app, email, SMS, browser, Slack, and Guesty.
Task notifications
Choose alerts for tasks being created, assigned to you, or moved to another status.
Revenue notifications
Choose alerts for automatically or manually created opportunities, conversions, upsells, and loyalty redemptions.
Guest engagement notifications
Choose alerts for Smart Space scans, guidebook email submissions, and widget popup activity.
Email digests and product updates
Select daily or weekly email summaries for tasks, AI activity, and Guidebook and Smart Spaces activity. Separate switches control onboarding reminders, signal alerts, activity alerts, celebrations, results summaries, and monthly campaign drafts.
Tip: A missing preference defaults to enabled. Review the page after joining a workspace so your notification mix matches your role.