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Understand the Hostaway Data Sync

Learn what Yada imports from Hostaway and how webhooks, background work, and manual synchronization keep it current.

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Written by Petar Ojdrovic

After Hostaway is connected, Yada imports the property and guest data needed by listings, guidebooks, the Inbox, automation, and marketing.

What Yada syncs

  • Listings and listing content, including amenities, photos, custom fields, saved replies, and template messages.

  • Guests, contacts, reservations, and stays.

  • Guest conversations used by the Inbox and AI messaging features.

  • Calendar availability and booking data.

Ongoing updates

Hostaway webhooks deliver supported reservation and conversation changes. Background synchronization reconciles larger datasets and scheduled calendar work.

Manual controls

Open Settings → PMS Sync when you need to run a full contacts and reservations sync, listing-content sync, review sync, or calendar sync.

If data stops updating

Open Settings → Integrations → Hostaway. If Yada reports an invalid token, create a fresh Hostaway integration token and use the Repair connection form.

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