A post-stay extra-night journey offers a guest the night immediately after their current reservation.
Create the journey
Open Marketing → Journeys and create a journey.
Choose Upsell as the type.
Choose Check Out and set timing before departure.
Set the availability check to Night after checkout.
Select the eligible listings.
Write a conditional offer
Explain the extension, price or confirmation path, and deadline. Do not imply the extra night is reserved until your team or booking system confirms it.
Coordinate availability
Use ignored days where appropriate and exclude listings with operational restrictions. Make sure a successful request reaches the person responsible for calendar and housekeeping changes.
Review results
Monitor enrollments on the journey and move resulting opportunity cards through the pipeline as the guest responds and the booking is confirmed.