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Create a Custom Listing Content Card

Add a property-specific FAQ or instruction card and control its text, category, importance, and guest-facing media.

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Written by Petar Ojdrovic

Create a custom card when a guest question or property instruction is not already represented by imported content.

Create the card

  1. Open Listings and select the property.

  2. Open the Content tab.

  3. Select Create card.

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Choose the category, enter a clear title and guest-ready answer, then configure the available card settings.

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Select Create. New custom cards use high importance by default, so review the priority and lower it when the topic is not essential.

Improve the card

Add a relevant gallery image where useful. Write exact steps, hours, limits, fees, and troubleshooting details. After significant content changes, retrain and test the listing AI.

Remove a card

Use the card action menu to archive it. Archiving removes it from active content without deleting the source listing.

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