The visual email builder creates formatted emails without requiring you to write HTML.

In an email campaign or email journey step, choose the visual block editor instead of raw HTML.

Add and arrange the available content blocks. Keep one clear hierarchy, use concise sections, and make the primary call to action easy to find. Your Brand settings can supply reusable header, footer, sender, and styling defaults.

Insert supported contact or listing tokens only when you have configured sensible fallback values under Settings → Brand. Read the message once with every token replaced by its fallback.

Use descriptive button text, meaningful image alternatives, adequate contrast, and a mobile-friendly single-column flow. Confirm the booking URL and every tracked link.

Use the test-email action and inspect the result on desktop and mobile. A test does not validate the campaign audience, schedule, suppression rules, or provider readiness, so complete the launch review separately.