After you add a cash or check payment, you can void the payment to mark it voided and offset it if the payment has been deposited. When you void a payment, Kube marks the original payment Voided on the Payments screen and creates a negative payment to offset the original payment. Kube marks the negative payment Voider.
If the payment had been deposited, Kube also adjusts the deposit to reflect that you voided the payment. For a deposit that included multiple payments, Kube marks the original payment Voided and creates a negative payment to offset the original payment. Kube marks the negative payment Voider. Finally, Kube adjusts the deposit total to deduct the voided payment amount. If the voided payment was the only item in the deposit, Kube removes the deposit from the deposits screen.
NOTES:
Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
You cannot void a $0 payment that Kube automatically generated after an invoice was voided.
When you void a payment, Kube turns off automatic payments for all invoices paid by that payment. For more information, see Turning off automatic payments for an invoice.
If your bank returns a check for non-sufficient funds (NSF), you can void a check payment through the NSF process. By using the NSF process, you can record the bank fee you paid to the bank for the returned check, and you can charge the company a fee for the returned check, if desired. For more information, see Processing an NSF check payment.
The process for voiding an ACH payment is slightly different from voiding a cash or check payment. For more information, see Voiding an ACH payment.
To void a cash or check payment
Select Receivables in the top menu and select Payments from the drop-down menu.
Locate the payment you want to void in the grid and click the payment.
Click the Edit button. The Void button appears on the screen.
Click the Void button. A confirmation request appears.
Click OK.
Complete the fields. See Void Payment Screen Reference below for menu example.
Click Save.
Void Payment Screen Reference
