A space hold is a temporary reservation for a space at a property. It does not create a contract or booking. While a space is on hold, no one can book it or add it to a contract. A hold can last up to 30 days.
NOTE: You can add the space to a contract for the same company that placed the hold.
This article describes adding and viewing a space hold.
NOTE: Depending on your assigned role and permissions, and the version of Kube your organization uses, some or all of these menus or services may not be available or displayed.
Adding a space hold
Select Spaces in the top menu and then Availability from the drop down.
Locate the space in the grid and click the three dot
additional options menu. Select Space Hold from the drop down.NOTE: This option appears only if the space status is Open and Available.
The Add Space Hold window appears. Complete the fields. See the end of this article for a screen reference.
Click Add Hold.
Kube updates the space status to On Hold.
TIP: Hover over the paper
icon to see notes about the space hold.
Viewing a space hold
Select Spaces in the top menu and then Availability from the drop down.
Locate the space in the grid and click the three dot
additional options menu. Select View Space Hold from the drop down.The Space Hold Details window appears.
Click Edit to update the Hold Reason and/or the Hold Expiration fields. Click Update Hold.
Click Remove Hold to cancel the space hold. Kube cancels the hold immediately.
Click Close to close the window and return to the Space Availability Dashboard.
Adding a space hold screen reference
Company | Select the company holding the space. |
Hold For Member | Select the member requesting the hold. Kube automatically selects the company's primary contact. |
Hold Reason | Enter a reason for the hold for internal reference. |
Hold Expiration | Select when the space hold expires. Spaces can be held for up to 30 days. |