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Creating a New Venue

Create new venues for your community. Enter venue details, set capacity limits, and configure access settings.

Em avatar
Written by Em
Updated over 2 months ago

Overview

Use this guide to add a new venue, club house, or partner-location in the Admin dashboard. Once created, this venue can be linked to bookings, daily passes, and member access flows.


1. Navigate to Venue

Go to: Admin → Places → Venue -> New.


2. Basic Details

Fill out:

  • City – Select the city in which the venue is located.

  • Name of Place – Enter the official name (e.g., “Milan Location”).

  • Address – Enter the full address. (This address will auto-link to the Events module.)

  • Type – Choose one of:

    • Venue – For event-only sites (e.g., ballrooms, galleries). Reservations/daily passes not enabled.

    • House – For your own clubhouses or in-house locations. Supports in-app reservations & daily passes.

    • Access Partner – For partner-managed spaces (e.g., gyms, coworking). Supports in-app reservations & daily passes.


3. Contact Information

  • Contact Name / Contact Email – Primary contact person for the venue.

  • Notify Emails – Add one or more email addresses to receive automatic notifications (e.g., reservations, cancellations, booking changes).


4. Capacity & Access

  • Capacity Limit – Define the maximum number of people allowed in the place at a time.

  • Access Details – Choose:

    • Public – Anyone can access or book (subject to availability/pricing).

    • Private – Restricted to members, per your admin settings.

  • Tags – Add labels for easier filtering (e.g., “Wellness”, “Event Venue”, “Workspace”).


5. Enable Options

Depending on the Type you selected:

  • Enable in-app reservations – Allows members to see and book the place via the app. (Only for House or Access Partner types.)

  • Enable daily pass – Lets you sell or grant a day-pass to non-members or guest users (Only for House or Access Partner types.)

  • Note: These options are not available if the type is Venue.


6. Description & Media

  • Description – Provide an overview of the venue, its amenities, purpose, or any special details.

  • Upload Image – Add a representative photo (interior, exterior, branding) to improve visual presentation.


7. Save the Venue

Click Submit. The new venue will appear in your Places list and can then be linked to Experiences and other modules.

Note: The currency used for pricing in Experiences and Amenities will be tied to the city/location of the venue.


FAQ

Q1: How are Cities, Venues, and Tags connected?

  • Cities – The parent location. Every new venue must link to a valid city created under Admin → Cities.

  • Venues – The actual venues/spaces (e.g., “Milan Location”).

  • Tags – Labels (e.g., “Pool”, “Bar”, “Workspace”) used for filtering and categorization.


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