Overview
The Products section allows admins to create, edit, and manage items (e.g., merchandise, add-ons, digital products) sold via the platform. This guide explains how to browse existing products, add new ones, adjust pricing and availability, and deactivate products when needed.
1. Viewing All Products
Navigate to Commerce & Transactions → Products → All Products.
The list will display key details such as:
Name – product title.
Category – product type (e.g., apparel, accessory, digital add-on).
Price – current selling price.
Availability – stock or status (Active/Inactive).
Actions – edit or delete options.
Use the search bar or filters (e.g., by category or status) to locate specific items quickly.
2. Editing an Existing Product
From the Products list, click the product’s name or the Edit action.
On the product detail page you can update:
Name and Description – product title and detailed information.
Category – change the product type or assign to a different category.
Price – update selling price, currency (if multi-currency support exists), or apply discount rules.
Stock / Availability – adjust inventory count or toggle active status.
Media – upload or replace images or files associated with the product.
Click Save (or equivalent) to apply changes.
3. Creating a New Product
In the Products section click New Product.
Fill in required fields:
Name – product title visible to members.
Category – assign a type so the product can be filtered and grouped appropriately.
Price – set initial price (and currency if multi-currency).
Stock / Availability – define inventory or whether it’s infinitely available (e.g., digital product).
Description – a summary and detail of the product features or benefits.
Media Upload – optional but recommended: images or additional asset files (e.g., instruction PDF for digital product).
Set product to Active so it appears in the storefront or member app.
Click Create Product (or equivalent) to add it.
4. Deactivating or Deleting a Product
To Deactivate: In the product’s settings toggle status to Inactive so it is no longer purchasable, while preserving order history and record.
To Delete Permanently: Select the Delete action in the product detail page.
⚠ This removes the product and all references — only use if the product was never sold or is obsolete.
Note: Deleted items may affect historical data and reporting, so consider deactivation first.
Admin Best Practices
Use clear and consistent naming and categories to make it easy for members to browse and for admins to manage.
Create high-quality images or media for each product to improve conversion in the storefront.
Review product inventory / availability regularly to avoid overselling.
When you update pricing or stock, communicate necessary changes internally and externally (via announcements or member messages).
Archive or deactivate outdated or seldom-used products to keep your catalog clean and relevant.
Use the product list filters (by category, active/inactive status) to manage large catalogs efficiently.