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How to Set Up Staff Accounts

Invite your team members to the Admin, assign their roles, and manage permissions easily with Staff Accounts.

Em avatar
Written by Em
Updated over a month ago

Overview

Invite your team to access the Admin dashboard, assign appropriate roles, and manage permissions all in one place.


1. Navigate to the Accounts Page

  • In Admin, go to Settings → Accounts from the left-hand menu.

  • This page lists all existing Admin and Staff accounts.


2. Add a New User Account

  • Click Add User Account in the top-right corner.

  • A pop-up will open prompting you to fill in user details.


3. Enter User Information & Assign Role

In the pop-up:

  • Email: Enter the user’s email address.

  • First Name and Last Name: Fill in the names.

  • Role: Select from the dropdown. Options currently include:

    • User: Limited access for day-to-day operational tasks.

    • Manager: Broader access — manages events, spaces, or members.

    • Super Admin: Full access to all settings and controls (typically the original account).

    Note: At this time, role permissions are placeholders and do not enforce granular access controls yet.


4. Choose Invitation or Immediate Creation

  • Invite: Sends an email invitation so the user can set their own password.

  • Create: Allows you to set up the account manually now (potentially set password yourself).


5. Monitor Invite Status

  • After submission, the new user appears in the Accounts table. If they haven’t accepted yet, their status displays as Invite pending.

  • Once they accept, the status updates automatically.

  • Use the three-dot menu (⋮) beside any user to Manage or Revoke invites if needed.


Admin Tips

  • Assign the Manager or User roles rather than full Super Admin to reduce risk of unintended configuration changes.

  • Keep your user list clean: regularly review accounts with “Invite pending” status older than 30 days and revoke if unused.

  • Once granular permissions are available in future updates, map each role to specific modules (e.g., Spaces, Payments, Members) to enforce least-privilege access.

  • Ensure all staff invited use unique emails and have proper onboarding/training before granting access.

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