Overview
The Reservations table gives you a comprehensive view of all bookings across your bookable spaces — both member and non-member. You can search, filter, cancel, and review payment status in one place.
1. Viewing Reservations
Navigate to the Reservations dashboard. You’ll see a table listing every booking made against your configured space resources.
Each row shows:
Space resource name (e.g., “Meeting Room A”)
User name and type (member vs non-member)
Date and time of the reservation
Total price and payment status
2. Filtering and Search
Use the filters at the top of the table to narrow your results:
Space Resource: Select a specific room, court, or bookable asset.
Date Range Tabs: Options such as Today, Tomorrow, This Week, etc.
Search Bar: Type a user’s name, email, or part of the space name to locate a booking.
3. Member vs Non-Member Bookings
Members: They may cancel bookings themselves via the app.
Non-Members: Bookings must be managed manually by admin.
4. Managing Reservations
From the Reservations table you can:
Cancel a reservation: Click the menu (⋮) on the row → Cancel.
Check payment status: See if booking is paid, refunded, or outstanding.
View guest details: If the booking includes guests, they’ll be listed under the main reservation and the total reflects all guests.
Best Practices for Admins
Monitor same-day or upcoming bookings via the filter to ensure operations readiness.
Always check payment status before cancellation to avoid refund errors.
Encourage members to manage their bookings via the app to reduce admin workload.