Your watch is out of warranty if it was purchased more than 2/5 years ago or if the failure of your watch is due to improper handling and / or following a shock.
Please contact us through our 24/7 online chat on www.yema.com to request instructions to send the watch back.
You will receive a quote following receipt and inspection of your watch in the workshop by our watchmakers. Please note that if you do not accept the quote, you will be charged €30 delivery costs for returning your watch.
Our after-sales service team is made up of watchmaking experts with more than 30 years of experience in watchmaking, your watch will be repaired in a maximum of 45 working days.