Your watch is out of warranty if it was purchased more than 2 years ago or if the failure of your watch is due to improper handling and / or following a shock.

Please contact us through our 24/7 online chat on Yema.com to request instructions to send the watch back.

Then upon receipt of your watch we will send you a quote before any intervention. You will have the possibility to refuse this quote, we will then return your watch to you, free of charge.

Our after-sales service team is made up of watchmaking experts with more than 30 years of experience in watchmaking, your watch will be repaired in a maximum of 30 days.

Did this answer your question?