If you are experiencing any problems with the registration process, please read the advice below as it should help with the majority of cases. If you can’t find the information you’re looking for, please get in touch with our support team. Make sure to send us your phone number (which is also your Yolla ID) and we will do our best to help you out.
Check that you entered your phone number in international format with the country code. Example: +965 123 45 678
You don't need to type "+". This is added automatically. 00 or 0 after the country code isn’t necessary, unless it`s a part of your number.If the validation message doesn’t arrive, please wait for a validation call, or try again.
Please ensure that your number is active and reachable for Yolla to verify it.
Some VoIP services may be blocked by Internet providers. To make sure Yolla is not blocked, just try to open yollacalls.com in your mobile web browser. If you can't open it, try using another internet connection.