Before you can add Intercom to your data sources, you need to configure some settings beforehand.

Link your Intercom account to Yoom Knowledge by clicking the "Link Account" button.

Once the account linkage is complete, select the desired period for "Learning from past data" and click the "Finish" button.

It is possible to accumulate knowledge from conversation data for a specified period.

Additionally, knowledge is automatically accumulated from conversation data within Intercom that occurs after collaboration.

This completes the cooperation with Intercom 🎉