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Troubleshooting Errors in "Operate Database" with Google Sheets
Yoom Customer Service avatar
Written by Yoom Customer Service
Updated over 2 weeks ago

📝 Overview

This guide explains how to troubleshoot errors when using 'Operating a Database' in a Google Spreadsheet.

If you checked all the points below, but still cannot perform operations, please contact us via chat.


☑️ Troubleshooting Checklist

① Is the file in Excel format?

If the spreadsheet is in Excel format (.xlsx, .xls), the operation will not work.

❗ Please convert it to Google Sheets format before using it.

② Is the Spreadsheet ID entered correctly?

The spreadsheet ID is the ●●●● prt of the URL below:

spreadsheets/d/●●●●/edit#gid=

⚠️ Check for the following mistakes:

  • Incorrect or missing Spreadsheet ID

  • Accidental spaces or extra characters

③ Are the sheet name and table range correctly entered?

✔️ Ensure there are no extra spaces in the sheet name or table range.

✔️ Check for uppercase and lowercase differences.

④ Does the registered account have editing permission?

Make sure the email address used in My Apps registration has edit access to the target spreadsheet.

📌 How to check:

  • Open the spreadsheet

  • Click Share

  • Verify that the correct email is listed with Editor access

⑤ Are table headers properly set?

The first row in the specified range should contain column headers (field names).

⚠️ Common mistakes that cause errors:

  • Empty header cells

  • Merged cells (Unmerge them)

  • Line breaks (Alt + Enter) inside header cells (Remove them)

⑥ Are column names empty?

If "Add a Record" fails and returns an error like this:

{"readyState":4,"responseText":"","status":400,"statusText":"error"}

At least one column name is empty.
💡 Solution: Check and enter a value in any empty column header cell.

Related Keywords

Database, Operating database, Operation, Spreadsheet, Google Sheets, GSS, Error, Troubleshooting, Table Header, Editing

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