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How to Forward Gmail Error Notifications to Chat Tools

Yoom Customer Service avatar
Written by Yoom Customer Service
Updated this week

📝 Overview

Normally, when an error occurs on Flowbot, email notifications are sent only to the Flowbot creator.

This article describes how to extend these notifications to other team members using chat tools.


Completed Flowbot Overview

After setting up email forwarding using Flowbot, the error notification email triggers the flow, which forwards the email and sends notifications to selected chat tools, such as:

  • Slack

  • ChatWork

  • Teams


🛠️ How to Set Up

1. Setting the Email Trigger

Set the conditions for the email trigger as follows:

Required settings:

  • Email address: The address used in step 2 for email forwarding.

  • Search location: "Body"

  • Search condition: "Contains"

  • Search string: "Error"

Optional settings to limit to Yoom error notifications:

  • Search location: "Sender Address"

  • Search condition: "Equals"

  • Search string: "notify@yoom.fun"

2. Setting Email Forwarding

The email trigger is activated when the email address specified in step 1 receives an email.

Therefore, the Flowbot creator must forward the error notification emails they receive to the specified address.

👉 For instructions on setting up email forwarding, refer to this article.

☝️ Note:

Since error notifications are sent to the Flowbot creator, they must handle the forwarding setup.

3. Integrating with Chat Tools

Finally, integrate the chat tool where you want to send the notifications. In this example, we'll use Slack.

Select Slack. Then, select "Send message to channel" as shown below.

After selecting the channel ID, configure the message content.

👉 For information on how to mention users, please refer to this article.

Once all the settings are complete, run the Flowbot. When an error occurs, a message will be sent to Slack with the notification, as shown below.

This is how to distribute Gmail error notifications to others beyond the Flowbot creator via chat tools like Slack. 🎉


📚 Related Guides

Related Keywords

Error, notification, email, chat, Slack, ChatWork

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