📝 Overview
This guide explains how to grant temporary access to Yoom's support team (Yoom CS) for troubleshooting.
By default, only members added to the workspace can log in.
If YoomCS needs access as part of support, follow the steps below to enable support access.
🚨 Note:
Only the "Workspace Administrator" can configure this setting.
💡 How to Enable Support Access
1️⃣ Open Settings
Click the Settings button in the bottom-left corner to open the settings page.
2️⃣ Go to Common Settings
Select “Common Settings” from the menu.
3️⃣ Enable Support Access
In the Support Settings section, turn on:
“Allow access from Yoom Inc. for customer support purposes.”
Click “Change” to save the setting.
Related Keywords
Related Keywords
# Settings, Support, Access, Permission, Authority