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Differences Between Members and Licenses
Yoom Customer Service avatar
Written by Yoom Customer Service
Updated over 2 weeks ago

📝 Overview

In Yoom, each plan includes licenses and members.

In this article, we will explain the differences between members and licenses,

and the key details for each plan.


⚖️ Differences between Members and Licenses

  • Member:

    A user who has a Yoom account and is invited to the workspace.

    Members can use workspace features like creating and editing Flowbots.

  • License:

    The slot that allows you to invite a member to the workspace. Each license corresponds to one member.

Licenses Allocated by Plan

On the Plans & Billing page, you can see the differences in license allocation and the options for adding more licenses for each plan.

Plans

Number of Licenses

Free

3

Plus

3

Business

Unlimited

Enterprise

Unlimited

‼️ Important:

For the Free & Plus plan, the number of licenses is fixed and no additional licenses can be added.

🔁 Changing Licenses in Mid-Month

In the Business and Enterprise Plans, you can add or remove licenses.

However, the timing of application and billing will differ depending on the contract period.

Increasing Licenses Monthly vs. Annual

Contract Type

Monthly Contract

Annual Contract

Change Application

Changes apply immediately

Changes apply immediately

Payment timing

The updated license count is billed in the following month.

Billing is done in the following month.

Decreasing Licenses Monthly vs. Annual

Contract Type

Monthly Contract

Annual Contract

Change Application

Changes apply the month after the change

Changes apply after the next renewal

Payment Timing

The billing reflects the new license count.

Billing reflects the updated license count at the next renewal.

No partial refunds for the current period.

📚 Related Guides

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