📝 Overview

Yoom integrates with various applications using APIs (Application Programming Interfaces), which allow external services to communicate.

When an error error occurs during integration, the error details will be displayed in red text or a specific format.

🔹 Some apps (e.g., Slack) do not return error messages. Instead, check whether the output contains values during testing to confirm success or failure.

🔹 The cause of the error is summarized as an error code (code),

with additional details provided in the description or message.

🛠️ Common Causes and Solutions

Check the error message carefully and follow the corresponding troubleshooting steps.

Cause 1: Incorrect Configuration or Data Values

The values set for the corresponding action or the values obtained from other actions may be incorrect.

Please check the following points:

🔍 Check Point:

Verify that the values set in the action where the error occurred are correct.
Check whether the values obtained in actions preceding the one where the error occurred are correct (e.g., whether the value is empty or an unintended value has been retrieved).

Cause 2: Disconnected App Connection

For various reasons, an app's connection to Yoom may disconnect.

✔ How to Fix:

Open My Apps from the left menu.
Click Add Connection.
Select the app you want to reconnect.
If prompted with Overwrite or Add a New Connection, select Overwrite.

🚦 Common App Integration Errors & Fixes

Error Code	Possible Cause	Solution
PERMISSION	The linked account may not have sufficient access rights.	✔️ Check if the linked account has edit/view permissions in the app. ✔️ If multiple accounts are linked, ensure the correct account is executing the operation. ✔️ If the issue persists, the app may have updated permissions - try reconnecting the app via My Apps.
BAD_REQUEST	The configuration setting might be incorrect.	✔️ Remove extra spaces or unnecessary characters in the settings. ✔️ Ensure the correct output name is selected. ✔️ Check if values are correctly passed in the Flowbot execution. ✔️ Verify data format requirements (e.g., email fields might require a specific format).
NOT_FOUND	The reference data or ID does not exist.	✔️ Check if the specified ID or content exists in the service. ✔️ If copy-pasting IDs, verify they are entered correctly. ✔️ For search-related operations, check if the data exists in the app before execution.
●●_DENIED	Access may be restricted by the app.	✔️ Check if the app has access restrictions in its settings. ✔️ If authentication has expired, reconnect the app via My Apps.
INVALID_●●	The data format is incorrect.	✔️ Ensure the output format matches what the app expects. ✔️ Double check the Flowbot settings for misconfigured data.
App authentication failed	The authentication session has expired.	✔️ Reconnect the app via My Apps. ✔️ If prompted, select Overwrite when reconnecting.

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