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Issues with Retrieving Spreadsheet Columns in the "Manage Database" Action

Yoom Customer Service avatar
Written by Yoom Customer Service
Updated over a week ago

Q:

What should I check if I can’t properly retrieve spreadsheet column information when using the 'Manage Database' actions?

A: In the "Manage Database" action, the system automatically detects the header from the specified range.

However, the top row of the range may not always be recognized as the header.

If the header isn’t recognized correctly or is recognized in the wrong place, please check for the following issues:

  1. Incorrect Range Specification

    Double-check that the range is specified correctly.

    If you have "A:B100," it should be "A1:B100" to include the header row in column A.

  2. Header Not at the Top of the Range

    Make sure the header is in the top row of the range you've specified.

  3. Range is too Wide

    Don't make the range too wide. For instance, if your data only uses the first two columns, but the range goes up to the 10th column, it might cause problems.

  4. Empty Column in the Header

    Check that there are no empty columns in the header section.

  5. Empty the Row in the Middle

    If there’s an empty row somewhere in the range, it can cause the system to treat the row below it as the header.

  6. Extra Rows Above the Desired Range

    If there’s data in rows above where you want to start (e.g., if you want to start from row 5 but there's data in row 4), insert a blank row between rows 4 and 5. Then, set the range to start from row 5.

  7. Merged Cells

    Check if there are merged cells in your range. Merged cells can cause issues with recognizing headers

  8. Uncleared Notes or Leftover Values

    Make sure there are no leftover notes or values that weren't erased in the range.

Search Keywords

Spreadsheet, Manage database, Header, Range, Empty Row, Empty Column, Merged Cells, Data Retrieval, Google Sheets, Database Operations

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