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Important Notes about Free Trial

Yoom Customer Service avatar
Written by Yoom Customer Service
Updated this week

📝 Overview

With Yoom, you can try out the features of the Plus Plan, Business Plan,

and Enterprise Plan for two weeks per plan - completely free! 🎉

Before starting your trial, please review and agree to the following important guidelines.


🩵 Free Trial Overview

  • You can use the free trial for two weeks for each plan, limited to one per plan.

  • If you change your plan or apply for another trial during an active free trial, the current trial will be automatically terminated. Once terminated, it cannot be restarted.

  • If you're already on a paid plan, you will be billed for tasks or licenses created during the free trial.

  • Only some features are available during the free trial.

  • Free tasks, licenses, and support systems from your contracted plan will apply; trial-specific benefits are not included.

  • When the free trial ends, trial-only features will become unavailable.


🛑 Features & Services NOT Included in the Free Trial

During the free trial, the following features and services are not covered.

They will follow your currently contracted plan.

Feature/Service

Free Trial Coverage

Number of free tasks

❌ Not covered

Number of free licenses

❌ Not covered

Number of Flowbots that can be created

❌ Not covered

Number of databases that can be created

❌ Not covered

Number of records per database

❌ Not covered

Number of guests invitations

❌ Not covered

Number of projects that can be created

❌ Not covered

Security settings (e.g. SSO, 2-factor Authentication)

❌ Not covered

Customer support options

❌ Not covered

💡 These limits follow your existing plan, even during the free trial.


⏰ What Happens When the Free Trial Ends?

Once the free trial ends,

  • Your account will revert to the feature restrictions of your currently contracted plan.

  • Configurations made during the free trial may stop working if they exceed the limits of your contracted plan.

  • Flow Bots using operations or triggers unavailable in your plan may result in errors or failure to start.

  • The sync/startup intervals for Data Connect and Flowbots will adjust to the settings allowed by your current plan.

  • Security features set during the free trial will automatically disabled if not supported by your plan. This includes:

    • Form triggers

    • Project permissions

    • SAML-based SSO

    • Mandatory two-factor authentication (2FA)

    • IP address restrictions


📚 Related Guides

  • What You Can Do with the Free Trial and How to Get Started - View Guide Here

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