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How to Resolve Credit Card Payment Failures in Yoom

How to Resolve Credit Card Payment Failures in Yoom

As of Jul 1, 2024

Yoom Customer Service avatar
Written by Yoom Customer Service
Updated this week

📝 Overview

With Yoom, you can make payments using the credit card you’ve registered. In this article, we’ll explain the possible causes behind credit card payment failures and how to resolve them.


🙉 Possible Causes of Payment Failure

  1. Insufficient account balance: The card may not have enough available funds.

  2. Exceeding the usage limit: The card's credit limit may have been surpassed.

  3. Exceeding the transaction limit: The payment may have exceeded the allowable limit for single transactions.

🙌 Possible Solutions

  1. Change payment method: Try using a different credit card and contact Yoom if needed.

  2. Contact your card issuer: Reach out to your credit card company to verify that there is no issue with the payment and request that the next payment attempt be approved.

  3. Complete payment manually: Access the payment URL, re-enter your credit card information, and finalize the payment.

If a payment attempt fails, Yoom will automatically attempt the payment again.

📚 Related Guides

Related Keywords

credit card, payment failure, card payment, settlement issues, transaction limits

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