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How do I reset my password?

Written by Haley

The Yooz application has a completely self-managed password management system. This means that each user must manage their own password. Neither the system admininstrator nor Yooz support can create or modify a user’s password. 

Password management with Yooz can be done from the login page of the application. Make sure you are on the correct URL for your organization. 

  • Click on the “Forgotten password ?” link. 

  • Enter your email address and hit Send. 

You will receive an e-mail to confirm the password reset. 

If no e-mail is received: 

  • Check in your junk/spam folder. 

  • Confirm you entered your correct email address. 

Follow the link provided.
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Next, attempt to log into your application with a new password.  

Contact your Administrator for the list of specific password strength rules. These may include things like capital and lowercase letters, numbers, special characters and length requirements. 

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