Please read the FAQs of Youcanevent.com below.

If you have any question, or suggestion please do not hesitate in reaching out to the Youcanevent team through our contact section.

How does Youcanevent.com work for event creators ?

When booking a service through Youcanevent.com,
here are the things offered to our customers:

Event assistant onsite

We send an actual person to your event to:

(1) Validate the delivery and quality of everything booked

(2) Record videos of the event and provide access to those videos afterwards.

Field operations

The Field Operations technology is a portal that streamlines the logistics during the event experience.
Manage all services with real life tracking of deliveries, within a communication channel that notifies in real time all recipients involved in the event.

Community


All the events created on Youcanevent.com are shared with all the community members to help each
event organizer match with like-minded attendees.

Refund policy

Youcanevent.com has a refunding policy, that protects the customer against services that didn’t meet the expected criteria, with a 100% money back guarantee.

Terms, liabilities, and insurances

All the vendors on Youcanevent.com were previously screened, and vetted by the Youcanevent team before joining our online community.
The screening process also filters any vendor that does not possess event insurance, and accident liabilities.


How does it work Youcanevent.com For sellers


Youcanevent.com is the first online marketplace that is completely free of charge for vendors/sellers.

After signing up, the registered user, can access the seller portal by clicking on the button “Switch to Seller” located on the menu section in the profile picture and name.

Then the seller should proceed to the creation of listing a service.

Sellers listing services on Youcanevent.com

All the services listed on Youcanevent.com are reviewed by one of the Youcanevent team members, in order to verify if all the information and content provided by the seller match the expected criteria for the customer experience.

The services listed on Youcanevent.com require certain information such as:

  • Title or name of the service

  • Description

  • What’s included

  • Pictures 

  • Characteristics

  • Atmosphere created

  • Location

  • Paid extras

  • Tours, product showcase or tastings availabilities

  • Delivery information

  • Pricing


The pricing technology (named as Dynamic Pricings) at Youcanevent.com was developed in a way to purely help vendors/sellers scale, and sell faster event services.


The Dynamic Pricings, are a technology that will help the seller to define multiple pricings according to their service availability.

All the pricing rules, give uniqueness to each customer booking on Youcanevent.com.

These are the fields that a seller must fill while listing the service.

Some examples

Full day buy out
Special promotion for a full day buy out
$20 per hour with a min. of 1 hour and a max. of 3 hours from 8am to 12pm, Monday to Friday.

Happy hour TacoTuesday
Taco Tuesdays with Manhattans
$50 per person with a min. of 1 hour and a max. of 3 hours from 8am to 12pm, Monday to Friday.

When an event creator/customer proceeds for the booking on the service page, after selecting the date, time, number of attendees or quantity desired, the price will automatically adapt.

In this way all the pricings are given accordingly to the request, facilitating the negotiation between the customer and the seller in the booking process.

Payment for sellers

All the payments are automatically processed after the booking made by the customer.

The Youcanevent Seller Wallet is automatically updated with the last payment done.

Youcanevent.com uses Stripe as the payment gateway, and usually takes from 1 to 3 business days to transact the money to the seller’s bank account.

There are booking exceptions (e.g. videography or photography services) where the transaction will be processed after the delivery of the service to the customer.


Refund policy for sellers

Youcanevent.com has a refunding policy, that protects the customer against services that didn’t meet the expected criteria, with a 100% money back guarantee.

Terms, liabilities, and insurances for sellers

All the vendors/sellers on Youcanevent.com were previously screened, and vetted by the Youcanevent team before joining our online community.
The screening process also filters any vendor that does not possess event insurance, and accident liabilities.

If the vendor/seller doesn’t have an event insurance, or accident liability, Youcanevent.com team is happy to provide through their partner network.


For event assistants

Event assistants should register on Youcanevent.com by clicking on the button “Switch to Event Assistant” located on the menu in the profile picture and name of the user.

Event assistants are paid at a fixed $20 per hour, with comission bonuses for bookings in superior amounts of $5,000.

Clothing rules for event assistants

All the event assistants working on Youcanevent.com receive special merchandising to wear during the events they attend.

This merchandising includes:

  • Long sleeve tees

  • Hoodies 

  • T-shirts

  • Shirts

Youcan helper (Event assistant tasks) for Youcanevent.com:

  • Shooting video footages of the event (as seen on all the videos on Youcanevent YouTube Channel), with the camera setup for 60FPS frame mode, and later share with some Youcanevent.com team member

  • Rate the vendor service and event organizer experience on file sent attached to this document 

  • Confirm delivery, arrival, departure, and drop-off of anything related with the event via text message to one of the Youcanevent team members

  • Signing and get customers signature in every drop off or delivery of services, products, or items



Youcan helper (event assistant) tasks for the event organizer (customer):

  • Check-in of attendees

  • Advise the event organizer of the right services to hire for the event 

  • Managing vendors during the day of the event

  • Coordinating speakers

  • Plugging in powerpoint presentations

  • Patch nametags

  • Coordinate attendees 

  • Help attendees, partners, exhibitors with event information

  • Help exhibitors with booth setup

  • Monitor and rate vendor services installation/setup

  • Speak and host opening presentations of the event

  • Analyze food and beverage quality/freshness


Youcan helpers (event assistants) are NOT responsible/allowed for:

  • Hiring event services on behalf of the event organizer (for safety, quality and security reasons)

  • Do any vendor setup/installment (meaning install AVs, TV screens, set up catering etc)

  • Carry money from ticket sales, donations, or tips related to the event organizer's event

  • Pay to any staff member or vendor, this is the sole responsibility of the event organizer

  • Create any side initiative or event without the knowledge of the event organizer

  • Engage with attendees for other promotional initiatives non-related with the brand of the event and event organizer

  • Promote a brand in any form or wear a promotional t-shirt, jersey, or jacket (clothing is provided for all the Youcan helpers)

  • Sell any service not related to the brand of the event organizer or event

  • Take any item, merchandising, or any other kind of object without the permission of the event organize

  • Not responsible for any damage of the item, service or product ordered through Youcanevent.com

How does it work for delivery drivers?

Youcanevent.com partners with local citizens to become certified delivery drivers.

All the drivers are paid on a commission basis of 5% per each ride performed.

On average drivers should expect an average of 10 rides a day.


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