Not sure how to update a contact?

Editing contacts is a simple task that can be done anytime you have access to the website. This guide will show you how.

Notes:

Contacts can be edited via the app or the online account. Additionally, if you edit the contact from your phone's contact list and resync your contacts, the updates will be brought forward to YouMail.
Duplicate contacts (contacts with the same phone number) can cause issues with the greeting played, so please make sure to clear any repeated contacts.
Unfortunately, if a contact calls an Extra Line and they have a custom greeting assigned, the custom greeting does not apply (by design).

Navigating to Contacts Page

Locating the contact you'd like to edit