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How to Set Up Call Forwarding with YouMail

Updated over 4 months ago

iPhone Instructions

Step One: Go Protection Settings

  • Open the YouMail app and tap the shield icon at the bottom of the screen.

  • Select "Voicemail".

  • Tap on "Call Forwarding"

  • Then select "Activate".


Step Two: Activate and follow the prompts

  • Depending on your carrier, you will need to tap on 1, 2, or 3 prompts, as some carriers require 3 codes to be dialed to activate conditional call forwarding while others only have one.

  • Once you have completed the activation process, a test call will be run to verify your call forwarding status. Do not answer the subsequent call.

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Android Instructions

Step One: Go to Protection Settings

  • Open the YouMail app and tap the shield icon at the bottom of the screen.

  • Select "Voicemail".

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Step Two: Activate and follow the prompts

  • Tap on "Call Forwarding"

  • Then select "Activate".

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  • Tap on the calling prompts at the bottom of the screen for the code(s) to be dialed.

  • Once you have completed the activation process, you may tap 'Verify Activation'. A test call will be run to verify your call forwarding status. Do not answer the subsequent call.

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YouMail.com Instructions

  • Log in to YouMail.com

  • Click on Phones

  • Click the drop-down arrow on the right of the Edit button for the phone number you are activating

  • Click on Forward to YouMail

  • Follow the on-screen instructions to activate your phone

  • Once you have completed the above steps, click I Finished Setup, and then click Confirm Phone Setup to receive a test call. This will verify that your phone is forwarding correctly.

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