In this article we briefly explain why you should never swipe away/close the app while you are on a shift.
When you swipe away or hard-close the app while you are still on a shift, you will get this notification that informs you that you should first end your shift before closing the app. It is important to understand that this warning is only about shutting down the app on your phone entirely, it is perfectly fine to use the app in the background while still in a shift.
Shutting down YourDriverApp while still on a shift has several negative outcomes:
You disconnect while you still have an active shift.
The system can no longer determine whether you are still available.
You still seem available to colleagues when that is not the case.
You can't receive rides while you might still think you are online.
Misusing the app can negatively influence your driver score and can lead to missed ride offers.
So always end your shift before swiping away or closing YourDriverApp.