Skip to main content

Cvent: Updating Event Participation

Steps to mark participation in your events. This is a critical step before sending feedback surveys.

K
Written by Kobe Bhattacharjee

Usage

  • Failure to update participation can result in the inability to send out the survey, which would prevent anyone from taking it

  • Updating participation is crucial to keeping track of the attendance of members and their spouses/partners for the event

  • This information is then recorded in the hub, allowing for the capture of important metrics

  • It is essential to ensure that the correct data is captured for chapter event engagement

Platform

Cvent



Steps

1. Click 'Attendees' then click 'Attendees List'


2. From Actions dropdown, select “Mark Participation” to update participants

Picture

Note: The list will display the names of all individuals who registered for the event, regardless of whether they attended. The status of “Accepted” indicates that they have registered, but it does not confirm participation

3. You can select all attendees by clicking the "Name" checkbox, indicating that everyone has attended

Picture

4. Alternatively, you may manually select those who have attended. Note that there may be instances where members or spouses/partners have registered but did not attend the event (i.e., 'no-shows')

Picture

5. As you already selected the names of those attended the event, you can then click “Update Participation” which means the participant will then change from “No” to “Yes”

Picture

Be careful not to re-mark registrants who are already marked as "Participants" If you do, Cvent will automatically change their status to "No Show" Please refer to the note on this page. If this happens by mistake: You’ll need to reselect those registrants and manually mark them as "Participants" again so their status updates back to "Yes"

A screenshot of a computer

AI-generated content may be incorrect., Picture


6. After the Participation list updated, 'Participant' value will change from “No” to “Yes”

A screenshot of a computer

Description automatically generated, Picture

Note: You can update all participants simultaneously. Please note that surveys will not work for registrants unless their participation status has been updated


Did this answer your question?