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FAQs and troubleshooting
FAQs and troubleshooting
A curated list of the most commonly asked questions by YSplit customers
24 articles in this collection
Written by
Landon Vago-Hughes
How long does a biller take to link?
Linking a biller to YSplit
Written by
Landon Vago-Hughes
Updated over a week ago
Do I have to disable autopay before I connect my provider?
Autopay disabling when adding a provider
Written by
Landon Vago-Hughes
Updated over a week ago
What is a package?
Package on YShop.
Written by
Landon Vago-Hughes
Updated over a week ago
When do we get charged for our purchase?
Getting charged on YShop.
Written by
Landon Vago-Hughes
Updated over a week ago
Can I cancel my order?
Cancelling orders.
Written by
Landon Vago-Hughes
Updated over a week ago
How long does the delivery take?
Delivery times.
Written by
Landon Vago-Hughes
Updated over a week ago
What if there is an item I want but is not available on your store?
Requesting new items for YShop.
Written by
Landon Vago-Hughes
Updated over a week ago
Do we have to pay for delivery?
Delivery fees on YShop
Written by
Landon Vago-Hughes
Updated over a week ago
Where are you sourcing the YShop items from?
Where we purchase our items for YShop from.
Written by
Landon Vago-Hughes
Updated over a week ago
What does enabling and disabling splitting do?
Written by
Landon Vago-Hughes
Updated over a week ago
What happens if I leave my house but my providers are still connected?
Written by
Landon Vago-Hughes
Updated over a week ago
My providers are already on an autopay with my personal card should I remove this for you?
Written by
Landon Vago-Hughes
Updated over a week ago
What will the transaction appear like on my bank statement?
Written by
Landon Vago-Hughes
Updated over a week ago
Are there any other fees we should be aware about?
Written by
Landon Vago-Hughes
Updated over a week ago
What happens if a roommate leaves our house?
Roommate moves out.
Written by
Landon Vago-Hughes
Updated over a week ago
How do you make money?
How does YSplit make money
Written by
Landon Vago-Hughes
Updated over a week ago
What happens if one roommate does not have enough money to pay their share?
Written by
Landon Vago-Hughes
Updated over a week ago
What funding sources can I connect to YSplit?
Adding a credit card or bank account to YSplit.
Written by
Landon Vago-Hughes
Updated over a week ago
After I connect my providers is there anything else I have to do?
Written by
Landon Vago-Hughes
Updated over a week ago
How will you charge me for my share of the bill?
Written by
Landon Vago-Hughes
Updated over a week ago
Do you sell my data to 3rd party services?
Written by
Landon Vago-Hughes
Updated over a week ago
I am given you bank account and utility provider information how secure will my information be?
Written by
Landon Vago-Hughes
Updated over a week ago
Is YSplit free for us to use?
Written by
Landon Vago-Hughes
Updated over a week ago
When will my bill be paid?
Written by
Landon Vago-Hughes
Updated over a week ago