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A creator isn’t responding to my messages

yurs motivates creators to engage within 72hrs or $ are refunded. Check bios & respect schedules for better interactions.

Updated over 2 weeks ago

Yurs creators are inspired to stay connected, and our app’s reward system is designed to encourage active communication.

What makes yurs unique is not just the emphasis on creator and fan interaction but also the structured incentive for responsiveness:

  • Review Creator Preferences: Look at their bio to understand if they're open to chatting and about which topics. Engaging with them on their interests can spark valuable conversations.

  • Respect Their Schedule: Our platform encourages creators to stay active. However, keeping an eye on when they're usually available can enhance the chance of interaction.

  • Timely Responses: Creators have a 72-hour window to respond to your messages. If a creator cannot reply within this timeframe, the dollars spent on sending the message are refunded to you. This ensures that your investment in reaching out is protected.

  • Be Understanding: While our system motivates creators to reply promptly, various factors like schedules and time zones might delay responses. Your support is appreciated, and creators are incentivized to connect as soon as possible.

Have more questions or need further assistance? Feel free to use our chatbot (located in the lower right-hand corner of this screen) or email support@yurs.io to get in touch directly!

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