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Why haven’t I received my referral reward yet?
Why haven’t I received my referral reward yet?
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Written by Tom Davies
Updated over a month ago

If you haven’t received your referral reward, it could be due to one of the following reasons:

  • You were not eligible for a reward at the time you invited a friend

  • Your friend is not eligible for the reward

  • Your referral reward has not yet been processed

Rewards are credited within 30 days of all criteria being met.

To ensure we respect all of our customers’ privacy, we cannot share information about any referee’s application results or personal details.

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