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How long does a refund take? What if my refund is delayed?

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Written by Beth Yarde-Leavett

Refunds are credited back to the payment method you used to sign up.

If you paid with your Zable credit card, allow a few working days for it to appear on your statement. Refunds can take longer if your card has recently been replaced or closed, or if there's a temporary processing issue.

If you paid another way, allow 7 working days for the refund to reach your account.

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