If you pay with your Zable credit card and your monthly payment fails, your membership is suspended for 6 days while we retry the payment daily. During suspension:
You cannot make new insurance claims (Premium)
Credit alerts are paused
Your Zable Mobile discount is unaffected
Rent reporting continues as normal
You cannot order a custom-designed card
If payment succeeds during the 6 days, your membership reactivates immediately and your billing date resets to the successful payment date.
If payment doesn't succeed and your membership ends, rent reporting ends with it: immediately if you're within the 14-day cooling-off period, or at the end of your current billing month if you're outside it. Your reporting history stays on your Equifax credit file, and we tell Equifax your record has closed so your file isn't left looking incomplete.