Your pass is issued in the name we hold on your Zable account, and lounge staff check it against your travel documents. Small differences are fine — Ben and Benjamin won't be a problem. If the name is genuinely different, for example if you've changed it since you opened your account, get in touch before you travel and we'll help you sort it out.
The name on my lounge pass doesn't match my passport
B
Written by Beth Yarde-Leavett