1. What should I do if I need help managing my debts?
If you’d like support organising your debts, we can refer you to our trusted partner PayPlan. They offer free, impartial debt advice.
2. How can I arrange a call with PayPlan?
You can request a call by telling us your preferred day and time.
PayPlan operates Monday–Friday (8am–8pm) and Saturday (9am–3pm).
We can arrange a callback anytime in the next five days.
3. Can PayPlan contact me through WhatsApp?
Yes. If you prefer, we can ask PayPlan to reach out to you via WhatsApp instead of calling.
4. Can I contact PayPlan directly?
Yes. You can reach out to them directly via this link:
https://www.payplan.com/cr/zable
5. Are there other free and impartial debt advice organisations?
Yes, the following services also offer confidential and free support:
National Debtline: www.nationaldebtline.org or call 0808 808 4000
MoneyHelper: www.moneyhelper.org.uk or call 0800 138 7777
6. Is there any cost for these services?
No. All the organisations listed provide free and impartial advice. You will not be charged.