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Why have I been charged interest?

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Written by OA Data
Updated this week

Interest accrues daily against all completed transactions and would stop accruing once the outstanding balance is cleared in full. Any interest accrued in that period is then applied on your statement date.

Please note that we do have a 35 day interest free period for those opting to pay their statement balance in full each month.

To make use of this you would just need to both change your recurring payment amount to the full statement balance in the App and ensure your statement balance is paid before your repayment date or when it is automatically charged on your chosen date.

In order to change your monthly repayment please follow the instructions below:

  • Go to the "Card" tab of the app

  • Tap "Payments"

  • Tap "Payment amount" and change this to "statement balance"

  • Tap "Save"

This will be in effect after your next statement is issued.

If you believe that you have been charged interest incorrectly and you have the interest free period set up, please get in touch with our team at cards@zable.co.uk so we can look into this for you.

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