To close your Zable account, visit the account closure page. Follow the on-screen instructions to initiate closure. Remember, this action cannot be reversed.
Closing your Zable account is a permanent action and cannot be undone. Please ensure this decision aligns with your long-term needs before proceeding.
Ensure your account balance is £0 before proceeding, which includes clearing all pending transactions. If there are pending charges, continue making payments until they are resolved.
After closing your Zable account, securely dispose of your Zable card to prevent unauthorized use. Retain any documentation related to the account for your records.
Once you've initiated the account closure process, we automatically log you out of the Zable app and suspend your card. After account closure, we will retain your data for only as long as necessary to comply with regulatory and anti-money laundering laws in accordance with our Privacy Policy.Additionally, after closure, you will not be able to reopen your Zable account or create a new one. If a balance remains, contact customer support to address the issue promptly. Specific scenarios, such as completed IVA cases, may have unique outcomes.