By clicking on Orders in Procurement for Suppliers, all your orders are listed and can be viewed by clicking on it. On the top are tabs with pre-selected filters to quickly see all new/open or canceled orders.
Confirm/decline an order
There are two ways to call a new order
You can click on the link within the e-mail, which is sent to you when a new order is created.
Alternatively you can enter the orders tab and open the particular order (see screenshot above).
Processing the order includes, for example, setting the expected delivery date (arrival at the customer) and storing the appropriate tax rate. You also have the possibility to add delivery costs or handling fees.
With the two buttons at the bottom you can confirm or cancel the order. If you need to cancel the order, you can also add a reason, which we will automatically communicated to the customer.
Note
Alternatively, there is also the possibility to process orders via API in your own system. You can find more information in our Developer Hub.